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Standard Terms & Conditions

Opening Order Minimum
£250 per shipping location. Orders under £250 are accepted with credit card only.

Order Quantities
Order quantities must be in full CDU's or cartons. Orders that do not meet this requirment will be automatically rounded up to the next multiple

New Accounts
New accounts requesting Net terms will be shipped upon credit approval. Please send credit references with order. To expedite delivery, a credit card payment is recommended with the first order.

Delivery is free of charge to any UK mainland address. To qualify, orders must meet standrard terms and conditions. For orders shipping outside the UK we can supply a quote based on your postal address and the weight & dimensions of the order.

Payment Terms
Credit Cards are accepted. Net terms are 30 days upon approval.

We do not keep back orders. If an item is out of stock please order this again on your next order.

Product Claims
Please refer all issues regarding mis-shipments or defective goods to Customer Service within 10 days of receipt of goods. Tel: +44 (0)1225 310107 

All sales are final. Returns are not accepted except in the case of mis-shipment or defective goods

Opening hours

Monday to Thursday: 9.00am - 5.30pm

Friday: 9.00am - 5.00pm

Saturday and Sunday: Closed

Find us : 4 North Parade, Bath. BA1 1LF. UK

Phone us : +44 1225 310107

Email us  :

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© 2019 Robert Frederick Ltd. All rights reserved