Please contact us with any questions you have about applying for a trade account?

 

Standard Terms & Conditions

Opening Order £100 Minimum

Order Quantities
Order quantities must be in full CDU's or inner cartons where possible. 


New Accounts
New accounts requesting Net terms will be shipped upon credit approval.

Please send credit references with order.

To expedite delivery, a credit card payment is recommended with the first order.

Freight
Delivery is free of charge to any UK mainland address for orders over £250.

For orders shipping outside the UK we can supply a quote based on your postal address and the weight & dimensions of the order.

Payment Terms
Credit Cards are accepted.

Net terms are 30 days upon approval.

Backorders
We do not keep back orders.

If an item is out of stock please order this again on your next order.

Product Claims
Please refer all issues regarding mis-shipments or defective goods to Customer Service within 10 days of receipt of goods. 

Tel: +44 (0)1225 310107 Email:info@robert-frederick.co.uk 

Returns
All sales are final.

Returns are not accepted except in the case of mis-shipment or defective goods.

Opening hours

Monday to Thursday: 9.00am - 5.30pm

Friday: 9.00am - 5.00pm

Saturday and Sunday: Closed

Find us : 4 North Parade, Bath. BA1 1LF. UK

Phone us : +44 1225 310107

Contact us  : hello@robert-frederick.co.uk

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